You can request a repeat prescription in person or on-line via the link at the top of this page. If you request it in person then please use the tear off slip from your previous prescription to re-order and post it in the box inside the front door or through the letter box if the surgery is closed.
If you don’t have the tear off slip then your request can be handwritten on a piece of paper.
From 6th March 2017 Community Pharmacists will no longer be able to order repeat medication on behalf of patients of this surgery. For safety reasons we are unable to accept requests for medication over the phone.
You can order by dropping off a written request at the surgery even when we are closed. The Patient Access App for your smartphone and PC is a really easy way to order medication. We can also take medication requests via fax: 01704 573875
We have a system for ordering online called Patient Access. Patient Access is a secure system and requires you to register using a unique and confidential PIN number. To obtain your registration letter go to the reception desk with some formal ID that includes a photo of you such as your passport.
When to Collect
We require at least two working days to get a prescription processed and signed off by the doctor. Below is an easy reference grid that shows you when you can expect to be able to collect your prescription.
Request received before
Prescription available after
If your request is for Warfarin, remember to include your INR score in your request as we cannot process your prescription without it.
Contraceptive pill and HRT cannot be issued without first booking an appointment at the surgery.
About £300m of medicines are wasted each year in England, half of which is unnecessary, a Department of Health study found last year. If the rest of the UK is taken into account the figure is closer to £400m.
Please just request only what you need.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.